Welcome! If you have a question or run into a problem while using Haru, please check the answers below first. If that doesn't help, email us at the address at the bottom of this page.

❓ Frequently Asked Questions

The Settings paths below are for iOS 18 or later. On iOS 17, you can find Haru or Calendar directly in the Settings list.

My calendar events or reminders don't show up

1. Check permissions
   • Make sure Settings → Apps → Haru → Calendars is set to Full Access. If it is set to "Add Events Only," Haru can't read your events.
   • Make sure Settings → Apps → Haru → Reminders is turned on.
2. Check which calendars Haru shows
   • Haru lets each profile choose which calendars and reminder lists to show. A calendar that isn't selected won't appear, even with permission.
   • In Haru, go to Settings → Calendar Profiles → your current profile, and check Selected Calendars and Selected Reminder Lists.
   • Your current profile is shown at the top right of the Today screen (for example, "Default").
3. Check Apple's apps
   • If the items don't appear in Apple's Calendar or Reminders app either, they won't appear in Haru. Other accounts, such as Google Calendar, need to be added in Settings → Apps → Calendar → Calendar Accounts.
4. Reopen the app
   • If you just granted permission, fully close Haru and open it again.
   • If restarting your iPhone doesn't help, please email us.

Weather doesn't load

1. Check location permission
   • Make sure Settings → Apps → Haru → Location is set to While Using the App.
   • If it already is, switch it to "Never" and back to "While Using the App."
2. Check your connection
   • If Wi-Fi or cellular data is unstable, weather may load slowly or not at all. Tap Try Again in the weather section.
3. Check regional availability
   • Weather is provided by Apple Weather (WeatherKit). Accurate data may not be available in some regions.

How do I add widgets?

• Haru has 14 widgets: 11 for the Home Screen and 3 for the Lock Screen. The extra large monthly calendar that fills the screen is available on iOS 27 or later.
• Home Screen: Touch and hold an empty area → Edit (top left) → Add Widget → search for "Haru" → choose a widget
• Lock Screen: Touch and hold the Lock Screen → Customize → Lock Screen → the widget area below the clock → choose "Haru"

My widget doesn't update right away

• When you change events or to-dos in another app, the widget may update a little later, because iOS decides when widgets are redrawn.
• Opening Haru refreshes the widgets right away.